Friday, August 31, 2012

How to pay your PAG-IBIG mortgage online


I'm on my fourth or fifth year into my 30 year PAG-IBIG mortgage. The first three years, our unit was a dormitory for some students in the nearby college and my mom played landlady, paying the mortgage from the rental income.

When I took over the mortgage, I was honestly too lazy to go all the way to the PAG-IBIG Makati office to tender PDCs for the next year and lining up monthly to remit my mortgage payment was also a no-no, besides, my PAG-IBIG statement of account always arrived late, if it even arrived at all. Some googling action revealed that yes, I can actually pay my PAG-IBIG mortgage online! Huzzah!

Here's how to do it.

If you have your statement of account, take note of the Payment Reference No:


Open your online banking account, I use Metrobankdirect.

Pull up Pag-Ibig Fund (Individual) from the drop down menu and enter your payment reference number inside the Subscriber/Account No. field.


Enter your mortgage payment. Click continue and you're golden.

If you don't have a statement of account, or your statement of account is late as usual, head on over to the Housing Loan Verification page.

Type in your login details.


Click "View Billing Statement". 



You'll get a soft copy of your statement of account. 


Login to your online banking account and refer to the first part of this tutorial.

How easy is that right? Sure beats lining up month after month to pay bills. I swear, the person who invented online bills payment should get a Nobel Peace Prize and kudos to PAG-IBIG for thinking of the convenience of their customers.

UPDATE: You can now get a copy of your Pag-ibig monthly billing statement through your email. In the Housing Loan Verification page, tick the box before "Check here to update Email Address for monthly billing statement." And that's that. Your monthly billing statement will be emailed to you.

71 comments:

  1. We're really in love with online banking, aren't we? I also pay everything online. :)

    I used to have a Pag-ibig fund, but stopped a year ago when I moved to another job (if I want to continue, I need to pay voluntary). Anyway, may I ask what's their interest rate? I want to compare Pag-ibig vs our company's housing loan, to know if I should continue paying or not.

    ReplyDelete
  2. This is a helpful post, Ate Jills! =) Thank youuuuuuuuuu! Can we also do this if we want to make pre-payments? Nakapag-issue na kc ako now ng PDC sa Pag-ibig, and online transfer lng ako sa checking account ko when the billing comes. I'm thinking na gawin ung online payment rin if pwdeng mag prepaid? =) Tnx, tnx much! God bless u more!

    ReplyDelete
    Replies
    1. I think that will work because your issued PDCs will cover the months indicated and the pre-payment will be considered as advanced payments on top of the PDCs. But I don't think that the pre-payment will be considered as extra payments to be applied to the principal, just advance payments.

      The first time I paid more than the mortgage, I paid my mortgage and then made another payment a few days later, thinking that the second payment will be considered as extra payment and credited to the principal. But the extra payment was treated as advance payment lang, credited to the following month.

      So now what I do is I make one payment monthly but add extra to my mortgage and that extra is automatically deducted from the principal.

      Delete
  3. Thanks for the useful info. Does your bank (metrobank) charge you for this service? how much?

    ReplyDelete
    Replies
    1. Nope, no charge at all. It's considered as a bill payment, so it's just part of the online banking service.

      Delete
  4. Hi there, Jill. This information is very useful. Do they still offer this service at Metrobank even now? Please let me know. Thanks in advance.

    ReplyDelete
    Replies
    1. Yup, Pag-ibig is one of Metrobank's regular merchants. Pag-ibig payment is treated just like a regular bill payment.

      Delete
  5. Is Payment Reference No. in the billing statement fix? Or it keeps changing every month? I ask because my billing statement is not updated in Pagibig housing loan verification portal and wanted to pay online via Metrobank Direct.

    thanks for any feedback.

    ReplyDelete
    Replies
    1. The payment reference number changes with every billing statement. I find that I can access an updated copy of my billing statement on the Pag-ibig website every 19th or 20th of the month. Try checking out the website around that time too.

      Delete
    2. Many thanks for your quick response. I'll try checking again with provided dates. Cheers.

      Delete
  6. Awesome!

    I don't have a PAG-ibig loan yet, but we're considering it when we build our house. So it's nice to know I can actually do it online.

    Thanks!!!:D

    ReplyDelete
  7. This is cool... Great help.
    I would like to inquire what if i'll be paying the MONTHLY SAVINGS (not Housing Loan as illustrated above), what will i input in the "Subscriber/Account No." entry?
    Thanks

    ReplyDelete
    Replies
    1. I don't know, sorry! Please direct your question directly to PAG-IBIG.

      Delete
  8. Magstart pa lang po ako ng monthly amortization ko sa March 2014 pero plano ko po sana magbayad thru online.
    1. May permanent date po ba ung monthly payment sa pagibig (like i have to pay every 1st or 2nd of the month)?

    2. If I need to pay my monthly amortization every 1st of the month when do I need to make may online payment sa metrobank?

    3. After paying online how many days po before mareceive ng pagibig ang payment ko?
    sabi kasi ng pagibig it will take 3-4 weeks before my payment will be posted kung thru online ako magbabayad. Worried po ako na baka macharge ako ng penalty.

    Sorry po dami ko questions. Sana po you could help me with some information.
    Thank you.

    ReplyDelete
    Replies
    1. Hello! Regarding the date of payment, I find that the payment due date is pretty much fixed every month (i.e. every 30th of the month).

      As for when to pay, I usually pay about 3-5 working days before the due date and my payment is always reflected in the next statement of account with no penalty charge. I really don't think it will take 3-4 weeks before your payment will be posted, that's just insane.

      Delete
  9. Does this on-line transaction apply to a lump-some payment as well? I'm planning to pay the remaining balance of house loan in full. Any suggestions will help thanks.

    Cheers Pag-ibig member

    ReplyDelete
    Replies
    1. Yes, it should also apply to lumpsum payments as well, because any excess payment made on top of the monthly amortization is credited to the outstanding balance.

      Delete
  10. Very useful post and blog. Thanks for sharing :) I really learn a lot from ur blog;)

    ReplyDelete
  11. Hi. This post is very helpful! Thank you so much! I just want to clarify something... as per your tutorial, you said we have to enter the Payment Reference No. inside the "subscriber/account no." box. But the box below that reads "reference no.". Should it be that we have to write our HL Account No. (as reflected in billing statement) under "subscriber/account name" and write Payment Reference No. (also reflected in the bill) under "reference no."? TIA for your reply :)

    ReplyDelete
    Replies
    1. If you take a look at the Payment Reference Number, you'll see that the Housing Loan Account Number (HLAN) is already included there, that's why there's no need to input the HLAN in the reference box when paying online using Metrobank Direct.

      I actually did what you said the first time I tried to pay online and received an error message. I called the Metrobank Direct hotline and was told to do what I outlined in my tutorial.

      Hope this helps!

      Delete
    2. Oh i see.... Thanks very much! This is truly helpful. I stumbled upon your blog through google search and i'm amazed at how nice it is. I'm excited to check your other articles.

      More power to you! :)

      Delete
  12. Hi Jill, Thank you for this very useful information. Would you know if there is other bank that has online pagibig payment facility? I only use BPI as of now.

    THanks.

    ReplyDelete
    Replies
    1. Hello,

      Online payments for housing loans are only accepted in Metrobank and Landbank http://www.pagibigfund.gov.ph/payments/paymentfacilities.html

      Delete
  13. Hi ask ko lang kung paano computation if I will pay half of my housing loan balance.can i avail discout ....any idea thanks

    ReplyDelete
    Replies
    1. If you pay half of your housing loan, you can ask for a recomputation of your monthly dues and your payment period will also get shorter.

      I don't know if you can avail of a discount if you prepay though, but my guess is you won't be given a discount.

      Please call the Pag-ibig hotline (you can google the number) if you want an official answer and if you want to know where you can have your recomputation done.

      Delete
  14. Hi Jill,

    Thank you for sharing this online payment, it is really helpful for me as an OCW. Any idea how many days the payment will reflect to my PAG-IBIG account in payments online verification? Already paid my July mortgage 2 days ago.

    ReplyDelete
    Replies
    1. The payment will be reflected in your next statement of account.

      Delete
  15. Hi Jill,

    Do I need to register this as a new biller? I tried but I can't find on the drop down menu this Pag-Ibig Fund.

    ReplyDelete
    Replies
    1. No need to register as a new biller and it's not advisable anyway, since the payment reference number changes every month.

      You will find the item Pag-ibig under Special Biller --> Category - Government ---> Biller - Pag-Ibig Fund (Individual)

      Delete
  16. Thank you Jill, its a relief. I'm worried of the penalty. Hope PAG-IBIG follow what SSS is doing, 2 days you can see your payment update and your contribution. Again Jill Thank you very much!

    ReplyDelete
    Replies
    1. I find that in order not to be charged with a late fee, I need to pay at least 3 business days before the due date. Once I paid on the due date itself and the payment was reflected in the following statement of account, together with a penalty. Ouch.

      The penalty was a minimal amount but I cringed because of my stupidity at waiting until the last moment to pay.

      Delete
  17. Hi Jill, ano nman ang ilalagay sa Subscriber/Account No. field kapag yun monthly contribution mo lang sa pag-ibig.

    ReplyDelete
    Replies
    1. Hi Weng,

      Housing Loan lang yung pwedeng bayaran sa Metrobank Direct. Kung monthly contribution, pwede ka magbayad sa mga Bayad Center at SM Business Centers. Here's the link to the Guide on Pag-IBIG Payment Facilities http://www.pagibigfund.gov.ph/payments/paymentfacilities.html

      Delete
  18. Thank you! I have Metrobank Direct pero i didn't know na pwede pala yung housing loan payments dun. Akala ko regular membership payments lang. Thank you so much for this info. I'll try this for the first time this month. :)

    ReplyDelete
  19. Thanks you for this info. Just paid my HL online via metrobank. Steps are easy to follow. :)

    ReplyDelete
  20. Hi, Jill. Completely off topic, but still related to PAG-IBIG. I ran into a few problems financially and still paying for the downpayment of the house and lot and I am looking to get a housing loan from PAG-IBIG. Is that possible? Even though the house/lot is not available thru PAG-IBIG financing? Do we have a workaround?

    Thanks in advance! Will appreciate your response.

    ReplyDelete
    Replies
    1. Hello,

      I endorsed your question to Joan De Venecia, Pag-ibig VP for Public Relations and Information Services Group and I'm pasting her complete answer below. Hope it helps!

      *****

      Hi Jill! Is this house and lot purchased from a developer? Can your friend clarify why it's not available through Pag-IBIG financing? If developer is not accredited by Pag-IBIG, this shouldn't be an obstacle to taking out a loan provided she is a member of Pag-IBIG. She can just go straight to us and apply and not through the developer.

      Thanks! If she lives in NCR, she can go to our office in Shaw Blvd near Nueve de Pebrero beside Hyundai dealership. We also have FAQs at our website www.pagibigfund.gov.ph - it's a very useful tool and some of her questions may already be answered there. She can also schedule her HL application interview date through our website so she doesn't have to wait long.

      Delete
  21. hello po i am planning to buy a property assume balance by pag-ibig, dun po sa nakalagay na billing statement ng owner yung "outstanding balance" total amount what if I paid it in full, may other charges pa po ba or yun na talaga po lahat ang babayaran ko?... thanks

    ReplyDelete
    Replies
    1. Yun lang ang babayaran mo. Wala namang penalty ang Pag-ibig kung mabayaran mo ng maaga ang housing loan.

      Delete
  22. Hi Jill... Gusto ko sana mgbayad ng 50k para sa principal amount ng housing loan ko. Pwede ba yun sa metrobank direct? Nung seminar kasi nabanggit nila na pwede yun sa main branch ng Pagibig, not sure if pwede na thru online. Hassle kasi if pupunta pa sa Main branch. TIA.

    ReplyDelete
    Replies
    1. Yes, you can make an extra 50k payment using your Metrobank Direct account. But to have the whole 50k credited to your outstanding balance, be sure to include the monthly mortgage as well because only the excess of the monthly mortgage will be treated as additional payment. For example, if your monthly mortgage is 5.5k, then you should pay 55.5k.

      Delete
  23. Hi Ms. Jill, pwede rin po ba sa Metrobank Direct yung pag-pay ng principal amount ng housing loan? TIA

    ReplyDelete
  24. Hi maam Jill, inquire ko lang pag may PDC ako na binigay sa Pag-Ibig tapos nabayaran ko na online sa Metrobank Direct ang due ko for the month, ang PDC ba ay ipadala pa nila sa Bank? TIA

    ReplyDelete
    Replies
    1. Yes, your PDC will still be encashed but it will be treated as an advance payment to be credited for the following month's mortgage.

      Delete
  25. This post is indeed helpful. I'll try this on my next amortization...

    ReplyDelete
  26. Thank you for posting this info. For the first time, i was able to check our loan payments status online. I am just wondering why the list of my payments, as well as the billing statement are up to September 2014 only. I tried to clarify by emailing them at publicaffairs@pagibigfund.gov.ph but they haven't responded till now. I hope you can shed light on this ...

    ReplyDelete
    Replies
    1. I find that Pag-IBIG does not update the member's account with regularity. But if you can get a copy of your current statement of account, the outstanding balance is updated there.

      And Pag-IBIG does reply to emails, but it takes them a few days or 2-3 weeks to do so. Just hold tight and I'm sure they'll get back to you soon.

      Delete
  27. Hi Ms. Jill,

    Can you explain arrears?

    ReplyDelete
    Replies
    1. Arrears ay yung mga nakalipas na mortgage payment na hindi pa nababayaran.

      Delete
  28. Hi miss JILl

    how can i check my updated statement account?

    ReplyDelete
    Replies
    1. Hi Dimple,

      You can check your updated statement of account by opening an online account with Pag-ibig. You'll be able to access your current and past statements there.

      Delete
  29. ANo po yung Online account ng pag ibig Mam ?

    ReplyDelete
    Replies
    1. Here you go: https://www.pagibigfundservices.com/OnlineHLVerification/

      Delete
  30. Hi Jill,

    Clarification lang. How do you check na nababawasan yung principal loan mo if may excess sa monthly amortization na bayad? say for example, nagloan po sa pagibig ng 900K.monthly amortization is 8K. I paid 50K. Yung 42K po mababawas sa principal na 900K? TIA

    ReplyDelete
    Replies
    1. Yup, yung extra payment na 42k will be applied sa principal amount. You can check your new outstanding balance in the nest statement of account.

      Delete
    2. natry mo na ba yung ganun? Thanks Jill. More power :)

      Delete
    3. Yes. I used to pay an extra 5k a month towards my Pag-ibig mortgage and my principal did go down by 5.5k every month (5k = extra payment; 500p = from the actual mortgage).

      That's why I really like Pag-ibig, it's so easy to destroy the mortgage since you can make extra payments towards the principal without getting penalized, unlike with bank loans.

      Delete
  31. Great article..thanks!

    ReplyDelete
  32. Hi Jill, ask ko lang po. Is it ok to pay lesser than the monthly amortization? Like I have 25k monthly mortgage but this month I run short so will only pay 20k? Do you think it is still ok to use the reference number in the billing statement through metrobank direct?

    ReplyDelete
    Replies
    1. No, it's not ok to pay less than the monthly amortization, but I think you will still be able to pay your monthly due through Metrobank Direct. However, be prepared to be meted with a fine on your next billing statement for failing to pay the amortization in full.

      Delete
  33. Thanks for the information.

    ReplyDelete
  34. Hi Ms. Jill, I am just wondering when you were saying that you are paying extra amount aside from your monthly mortgage using Metrobank direct, does the online payment facility accept it?

    Let's say, monthly amortization mo is 10k and you want to pay 50k, is it ok to enter in the amount you wish to pay area: 50000? Sometimes kasi with online they are very specific with the amount indicated in the billing, even to the centavos. I am not sure lang with Metrobank Direct. Will it be credited and accepted?

    Thank you.

    ReplyDelete
    Replies
    1. Hello,

      I've been paying extra for my mortgage every month using both online and over the counter payments and I've never had a problem. Pag-ibig really does encourage extra payments because unlike bank mortgages that penalize you for extra payments or forbid them outright, Pag-ibig applies the extra payment to the principal amount, effectively cutting down your payment period.

      Delete
    2. Hi Ms. Jill,

      Thank you for sharing this information.
      Can you advise me please. I want to finish paying my mortgage early, so I wanted to have it recomputed.
      Could you tell me how to request this from Pagibig. I worked abroad so it is my sister who is taking care of this for me. Also, is it a good idea, to pay extra to lessen the pricipal amount.
      Thanks in advance

      Delete
    3. Hi Lucy,

      I am not sure how the recomputation of a pag-ibig mortgage works, but my best guess is to ask Pag-ibig directly through the hotlines, email or a Pag-ibig branch (http://www.pagibigfund.gov.ph/contacthdmf.aspx).

      Another way of paying off your mortgage early is to make extra payments on top of your mortgage, so yes I highly recommend paying extra because it goes directly to the principal amount.

      Even if you don't have your mortgage recomputed but you pay in excess of the monthly mortgage, all of the extra payments are credited to the principal amount so you will also end up paying off your mortgage early.

      Delete
  35. This is an awesome article! Thank you for sharing......

    ReplyDelete
  36. Ma'am ask ko lang po paano po ang process kung babaguhin ko yung term ng housing loan from 30 to 15? Sa ngaun nakaka 5years na ako. Thankz

    ReplyDelete
    Replies
    1. Hi Rich,

      Sa pagkakaalam ko, kung gusto mong baguhin yung housing loan term, magbabayad ka ng extra diretso sa pag-ibig tapos ire-recompute nila yung loan ng may mas maiksing term.

      Delete
  37. Hi Mam Jill,

    This is very helpful. I will pay my housing loan via Metrobank direct starting this month.

    Anyways I have something to ask.
    I have paid my monthly mortgage of 7.1k for aug 2015 on july 31, 2015 higher than my actual mortgage which is only at 6.9k but unfortunately the due payment placed my the metrobank teller is on aug 31 2015 beyond my due date of aug 21 2015 (stupid of me for not checking i was so confident that she would just put aug 2015 because the other teller just place month and year)(I'm still paying via bank), so when my september billing arrived I had already some penalty. How do they compute for the penalty? Is it per day? Or until the next monthly due date? because I had just laps around 11 days including saturday and sunday. And my penalty was arround 110 php.
    Am i correct to assume that from my 7.1k-6.9k (monthly mortgage-aug) - 110 (penalty-aug) = 90 (this amount would be deducted from my outstanding balance?)
    Because on the September billing they email me they just inputed the whole payment due which would be, 6.9k (aug) + 110(aug penalty) 6.9k (sep)=13.91k. And I never receive any acknowledgement of my previous aug payment.

    Only that my last payment was on aug 31 for my sept monthly mortgage which is I paid separately.

    How can I check if for my previous aug payment.?
    I already emailed the pag-ibig customer service but unfortunately nobody replied. I am unable to call them because I am currently overseas.

    Please advice.
    Thank yo very much

    ReplyDelete
    Replies
    1. Am i correct to assume that from my 7.1k-6.9k (monthly mortgage-aug) - 110 (penalty-aug) = 90 (this amount would be deducted from my outstanding balance?)
      Because on the September billing they email me they just inputed the whole payment due which would be, 6.9k (aug) + 110(aug penalty) 6.9k (sep)=13.91k. And I never receive any acknowledgement of my previous aug payment.

      * Your extra mortgage payment of Php110 should have been deducted from your outstanding balance. It will not be used to offset the penalty for late payment, that's why you were still charged a penalty for the following billing cycle.

      *You did not receive any acknowledgment of your previous August payment because it was paid late, for all intents and purposes, since the bank mistakenly placed the wrong date. The acknowledgement of your August payment will be reflected in the October bill. So for the September bill, you only need to pay the current amount and disregard the August mortgage.

      Delete